2 min read
12 years as an enterprise design consultant (2013-present)
Employer
RBA Consulting
My role
Lead UX product designer
Timeline
2013-Present

Overview
For twelve years, I built digital front doors for major enterprises, translating organizational complexity into something the people on the other side of the screen could actually use.
Consulting is a high-wire act where you walk into a room where everyone speaks a different language. Marketing wants flash, IT wants security, and the users just want to get their work done. My job was to be the translator. To show them that good design wasn't just about making things pretty; it was about making things work. We had to deliver value, fast, without breaking the things that made these companies successful in the first place.
Project highlights
Banner Bank website

Building better banking
- Responsive redesign for a regional bank
- Simplified navigation structure for customer clarity
- Accessible financial tools and calculators
Toro myTurf equipment maintenance app

Field-ready performance
- Mobile-first maintenance tracking for field crews
- Real-time equipment status and alerts
- Offline capabilities for remote golf course areas
CBRE global employee portal

Connecting the workforce
- Unified intranet for 140,000+ global employees
- Personalized dashboard based on role and location
- Seamless integration with HR and productivity tools
Dr Pepper Snapple Group United Way fundraising app

Gamifying good
- Gamified donation experience to boost engagement
- Real-time fundraising progress tracking
- Social sharing features to amplify impact
CoorsTek website

Engineering scale
- Global corporate presence for advanced ceramics
- Product catalog with complex filtering
- Multi-language support for international markets
International Trucks website

Driving sales
- Configurator tool for custom truck builds
- Dealer locator with inventory integration
- Robust content management strategy
Mortenson Construction team member portal

Constructing safety
- Secure internal portal for construction teams
- Project document management and collaboration
- Safety reporting and compliance tools